New Directions (Property) Limited regards the privacy and security of our customer’s information as a critical component of the service offered and we will not sell or rent your personal information to anyone. In addition to this we do not store credit card, bank or payment details nor do we share customer details with any 3rd parties. If you have any questions about the following privacy statement or would like more information on our company, please contact us.
What information our site gathers about you
When you make an enquiry with New Directions (Property) Limited or request information we normally ask that you complete your details, which include name, address and contact details. In order to gauge a profile of our customers we will generally ask information about the property you own or rent along with your financial situation and what service you are seeking. You may also have the opportunity to participate in surveys and competitions which are used to gather customer information to improve the website and also ensure we are advised when providing an exceptionally good or disappointingly poor service. Often when requesting this information with the exception of your name, address and email, other request for information are optional.
What our site does with the information it gathers
When you make an enquiry with New Directions (Property) Limited, your contact and property details will only be shared with Essential Property Options employees. A customer services representative from New Directions (Property) Limited may contact you if there is a question about your enquiry.
With whom our site shares the information it gathers
We share aggregate statistics about our customers’ traffic patterns within our organisation, but these statistics do not include any personally identifying information. If users have requested to be kept up to date on with information, then we will forward the information to you ourselves and not pass details to third parties without the express permission of our clients.